Privacy Policy
1. Preamble
The protection of your privacy is a priority for creasite.xyz. This privacy policy informs you of how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable law.
2. Data Controller
The controller of your personal data is the site editor, as identified in the Legal Notice. For any questions regarding your data, you can contact them using the contact information provided on this site.
3. Data Collected and Purposes
We only collect data that you voluntarily provide to us to respond to your requests. The legal basis for this processing is your consent, as well as our legitimate interest in efficiently managing our relationship with you.
Contact form: We collect your name, email address, and the content of your message to process and respond to your request.
Chatbot: You may be asked to provide your email address to ensure the continuity of conversations. The history of exchanges via the chatbot is temporarily stored to ensure effective follow-up of your request.
Your data is only used to contact you back or process your query. It is never used for unsolicited marketing purposes, nor sold to third parties.
4. Data Recipients
Your personal data is confidential and is only shared with technical service providers essential for the functioning of the service:
- Hosting and security: Cloudflare, Inc.
- Email sending: Resend
As some of these providers are located outside the European Union, your data may be transferred outside the EU. In such cases, we ensure that appropriate safeguards are in place for these transfers.
5. Retention Period
Your data is kept for the time strictly necessary to process your request and will not be kept for more than 3 years after the last contact from you, unless there is a legal obligation.
6. Cookies
This site uses only essential cookies for its operation and security. No advertising tracking or statistical analysis cookies are used.
7. Your Rights
In accordance with the GDPR, you have the rights of access, rectification, erasure, opposition, limitation of processing, and portability of your personal data.
To exercise these rights, please contact us using the contact information available on this site. We will strive to respond to your request as soon as possible.
If you believe, after contacting us, that your rights are not being respected, you have the option to file a complaint with the competent supervisory authority (the CNIL in France).